Terms of service

1. Introduction

Elcon Industrial respects your right to privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or interact with our website.

2. Information We Collect

We may collect the following information from you:

  • Name, contact details (email, phone number, delivery address)
  • Order and transaction information
  • Website usage data (e.g., browsing activity, cookies)

3. How We Use Your Information

Your personal information may be used to:

  • Process and fulfil your orders
  • Communicate with you regarding your order or inquiry
  • Improve our website and customer experience
  • Send updates, promotions, or service notifications (only if you’ve opted in)

4. Data Protection

  • We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse.
  • Your data will not be sold, rented, or shared with third parties, except when required by law or to fulfil your order (e.g., courier services).

5. Cookies

Our website may use cookies to enhance your browsing experience.

  • Cookies help us understand how visitors use the site and allow us to improve functionality.
  • You can choose to disable cookies in your browser settings.

6. Third-Party Services

  • We may use trusted third-party providers (such as courier services or payment gateways) to complete transactions.
  • These providers have their own privacy practices, and we encourage you to read their policies.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your data
  • Request to opt out of marketing communications at any time

8. Updates to This Policy

Elcon Industrial may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

For questions or requests regarding your personal information, please contact us:
📞 Tel: 031 465 1084
📧 Email: info@elconind.co.za